The technical writer’s main aim is to take complex information and present it in an easy to understand format tailored specifically to the target audience. That information may be conveyed in print or online, using text, audio, video, diagrams, images, etc.
A technical writer needs to be able to adapt their writing style and structure to the print and online environments.
The first step in a technical writing project is to analyse the intended audience. A writer or designer needs to know who will be reading the document and why they will be reading it. Is the target readership lay people who have little technical knowledge, or is it relative experts who will understand some jargon?
The next step is to research and organise all the relevant information about the subject, using existing documentation and subject matter experts (SMEs).
Another important part of technical writing is to structure the information in a logical and organised way. A user needs to be able to easily find their way through the content to find the information they need when they need it.
Acute ID can help you with:
- user guides
- procedures manuals
- instruction booklets
- online contextual help
- presentations
- informative pamphlets and brochures
- digital / social media content
- all your writing needs.